Refund policy
Aloha Brew Outfitters — Returns & Exchanges
At Aloha Brew Outfitters, every piece is designed to reflect a lifestyle—calm, intentional, and built to last.
We ask that purchases are made with that same intention.
Return Window
We accept returns within 14 days of delivery.
Eligibility
To be eligible for a return:
- Item must be unworn and unused
- Tags must still be attached
- Item must be in original condition
-
Proof of purchase required
Non-Returnable Items
- Worn or washed items
- Items without tags
- Final sale items (if applicable)
Exchanges (Preferred)
We strongly encourage exchanges over returns to ensure you get the right fit and continue enjoying the product.
How to Start a Return
Email: admin@alohabrewoutfitters.com
Include:
- Order number
- Item(s) requested for return or exchange
- Reason
If approved, you’ll receive return instructions.
Items sent back without approval will not be accepted.
Return Shipping
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Refunds
Once received and inspected:
- Refunds will be issued to your original payment method
- Processing time: 5–10 business days
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, contact us within 48 hours and we will make it right.
A Final Note
We don’t believe in fast fashion.
We believe in pieces you choose intentionally—and keep.
If something isn’t right, we’ll take care of you.